Last updated: May 2023

Workcog is fully committed to ensuring the privacy of your personal data.

This policy regarding the collection and processing of personal data describes how WorkCog (“we” and “us” or “our”) process your personal data. Through the Privacy Policy, we fulfill our duty to inform you as a data subject regarding our processing of your personal data.

It covers every WorkCog website that links here and all of the products and services contained on those websites. The detailed policy follows the same structure as this summary and constitutes the actual legal document.

Our privacy commitment: WorkCog has never sold your information to someone else for advertising or made money by showing you other people’s ads, and we never will. This has been our approach for almost 6 years now, and we remain committed to it. This policy tells you what information we collect from you, what we do with it, who can access it, and what you can do about it.

How does WorkCog protect your collected personal data?

WorkCog attaches great importance to your right to privacy and the protection of your personal data. You will have the utmost security when you deal with WorkCog, your personal data is in good hands for good reasons.

We protect your personal data in accordance with our data privacy policies, and applicable laws. In addition, WorkCog maintains the appropriate technical and organizational measures to protect your personal data against unlawful/unauthorized processing, data alteration, data disclosure, and third-party data access.

Information we collect, use, and control

We only collect the information that we actually need to deliver personalized web experiences with the right information and digital content. Some of that is information that you actively give us when you sign up for the webinar, download any high-value marketing material, register for an event, ask for customer support, or buy solutions/services/products from us. We store your full name, email, and other required contact information only, but we don’t store credit card/debit card numbers or bank details (except with your permission and in one of our secured payment gateways).

When you visit one of our websites, digital platforms, social sites, or use our software/product, we automatically log some basic information like how you got to the site, where you navigated within it, and what features and settings you use. We use this basic information to deliver web personalization, improve our websites and services, and drive product adoption.

Sometimes we receive information indirectly. If you ask about our products through one of our referral programs or reselling partners or sign in to one of our products through an authentication service provider like LinkedIn or Google, they’ll pass on your contact information to us. We’ll use that information to complete the request that you made. If you engage with our brand on social media (for instance, by liking, commenting, retweeting, mentioning, or following us), we’ll have access to your interactions and profile information. We’ll still have that information even if you later remove it from the social media site.

Purposes for which WorkCog uses your personal data

WorkCog may use your personal data depending on the context of our relationship. Our purposes in relation to the personal data we have can be divided into several types based on the following legal grounds

WorkCog’s legitimate interest

If you have contacted us through this website, we may process your full name, email address, phone number, job title, company name you work for or own, the country where you reside or work, and other information you provided to us to be able to respond to your inquiry, to organize the meeting/call and demo or to perform other action regarding your inquiry. Our legitimate interest is to provide you with relevant information and meet the expectations due to your request in the most effective and shortest way. If you are an employee (representative) of our client (current/potential), supplier, or business partner we may process your name, surname, e-mail, phone number, title, country, and more (on a need basis).

Our legitimate interest is to develop business relations and communications, to provide our services to the legal entity you represent or work for, or to provide you with information about our services. We may process such information to organize the signing of contracts, acts, and other contractual or relevant documentation, to promote our services, or to invite you to our events as well as to comply with regulations and requirements.

Your consent

If you are a visitor of our website, we may use cookies to process your visits to our website such as the pages you visited, the date, time, and duration of your visit, and/or your IP address as well as the browser you use and its version, your operating system and its version, your city, and state.

If you are a potential employee or intern that applies for a job through our website, we may process the information you provide to us including but not limited to your CV, full name, contact details, date of birth, work experience, education and training, family status, salary expectations, relocations options, professional interests, languages skills, etc. to assist you with suitable roles and potential employment or internship.

Please be informed that you may withdraw your consent at any time.

If potential employment may cause relocation to one of the countries of our presence, we may process personal information as indicated above for potential employees as well as passport details, photo, visa, and other relevant documents for migration authorities. The legal ground for processing additional information is a necessity for compliance with a legal obligation, i.e., to provide documents to Migration or relevant authorities.

WorkCog does not collect or compile personally identifying information for sale to third parties for consumer marketing or any other commercial purposes.

We keep your personal information for as long as it is required for the purposes stated in this Privacy Policy. When we no longer have a legitimate need to process your information, we will delete, anonymize, or isolate your information, whichever is appropriate.

Retention of your personal data

Personal data that we are processing will be kept no more than 2 (two) years or until the consent is revoked/you have objected to such processing. Nevertheless, the specified storage periods can be changed (prolonged or shortened) if required by applicable law or in order to defend our legal rights.

Complaints

You have the right to make a complaint at any time to the competent Supervisory Authority in our jurisdiction. However, we would appreciate the chance to deal with your concerns before you approach the competent Supervisory Authority in our jurisdiction, so please contact us (see the ‘Contact Us section at the end of the page) in the first instance or drop an email to privacy@workcog.com for a quick resolution.

Who may access your personal data?

We may disclose your personal data not only among WorkCog companies but also to our auditors, supervisory agencies, government bodies, marketing automation platforms like HubSpot, Pardot, or more, CRM tools like Salesforce, Zoho and or any marketing/advertising-related platforms to send you the personalized information to the extent required by applicable law, as well as to third – party providers such as Google Ads, LinkedIn Ads Manager, Google Tag Manager, and more to improve our website and advertising campaigns.