Digital Commerce
Fast-forward your commerce business maturity with our digital commerce consultants with a comprehensive analysis of your existing commerce landscape
Trusted by Top Brands
Accelerate Faster Time-to-Market
“Our custom Digital Commerce Services users differentiate themselves by providing exceptional customer experiences. By leveraging our technology and implementing customer-centric strategies, businesses can build strong customer relationships, increase customer loyalty, expand their market reach, and stay competitive in the digital commerce landscape”.
WorkCog’s Digital Commerce services encompass a range of technologies and solutions that enable organizations to conduct business transactions and deliver products or services through digital channels. Our value-added services focus on leveraging technology to optimize the online buying and selling processes, enhance customer experiences, and drive revenue growth.
WorkCog’s Digital Commerce solutions users differentiate themselves by providing exceptional customer experiences. By leveraging our technology and implementing customer-centric strategies, businesses can build strong customer relationships, increase customer loyalty, expand their market reach, and stay competitive in the digital commerce landscape.
Our Digital Commerce Service Offerings
E-commerce Platform Development
Mobile Commerce Solutions
User Experience (UX) Design
Payment Gateway Integration
Product Catalog Management
Order Management & Fulfillment
Personalization & Recommendations
Analytics & Reporting
Contact Center & Customer Service
Continuous Improvement & Measurement
E-commerce Platform Development
WorkCog’s SMEs assist organizations in developing and customizing e-commerce platforms tailored to their specific business needs. They help select and implement robust e-commerce platforms, such as Magento, Shopify, or WooCommerce, and integrate them with back-end systems such as inventory management, order fulfilment, and customer relationship management (CRM) systems.
Mobile Commerce Solutions
Our expert consultants specialize in developing mobile commerce applications or optimizing existing websites for mobile devices. They ensure seamless mobile experiences, such as mobile-friendly interfaces, responsive designs, and mobile payment integrations, to enable customers to shop conveniently on their smartphones or tablets.
User Experience (UX) Design
WorkCog’s SMEs focus on creating intuitive and engaging user experiences to drive customer satisfaction and conversion rates. They employ user-centered design principles to optimize the website or application layout, navigation, product search, and checkout processes. They also conduct usability testing and incorporate user feedback to continuously improve the user experience.
Payment Gateway Integration
Our advisors assist organizations in integrating secure and seamless payment gateways to facilitate online transactions. They ensure that payment options such as credit cards, digital wallets, and alternative payment methods are integrated securely, complying with industry standards and regulations. They also address payment fraud prevention and implement fraud detection mechanisms.
Product Catalog Management
WorkCog’s SMEs help organizations efficiently manage their product catalogues, including product data enrichment, categorization, and attribute management. They assist in implementing product information management (PIM) systems to centralize product data and ensure consistency across channels.
Order Management & Fulfillment
Our advisors optimize order management and fulfilment processes to ensure efficient order processing, inventory management, and shipping. They help integrate e-commerce platforms with order management systems (OMS), warehouse management systems (WMS), and shipping carriers to streamline fulfilment operations and provide real-time order tracking.
Personalization & Recommendations
WorkCog’s SMEs assist in implementing personalization and recommendation engines to deliver personalized product recommendations, targeted offers, and dynamic pricing based on customer behaviour, preferences, and purchase history. They leverage data analytics and AI technologies to provide relevant and personalized experiences to customers.
Analytics & Reporting
Our advisors help organizations gain insights into their digital commerce performance through analytics and reporting. They set up analytics tools, configure tracking mechanisms, and generate reports on key metrics such as conversion rates, average order value, customer acquisition cost, and customer lifetime value. They enable data-driven decision-making and identify areas for improvement.
Contact Center & Customer Service
WorkCog’s SMEs assist in optimizing contact centre operations and customer service processes. They help implement customer service software, call routing systems, and contact centre analytics to enhance customer service efficiency, agent productivity, and overall customer satisfaction.
Continuous Improvement & Measurement
Our advisors establish mechanisms for continuous measurement and improvement of the customer experience. They assist in defining key performance indicators (KPIs), conducting customer satisfaction surveys, and analyzing customer feedback to drive ongoing enhancements and ensure a customer-centric approach.
WorkCog’s Digital Commerce Services Unique Approach
Championing businesses across the globe with our deep Digital Commerce industry expertise in modern technology, we bring the industry’s best practices to deliver quality outcomes. We help you strike the right balance between over and under-automation by understanding your business requirement and objective. From development to testing to release, we focus on every stage of process automation with the current cutting edge digital technology automation tools and platforms. You can unlock the real business value as we implement apt approaches and custom strategies. We power your business value by improving agility through our Digital Commerce services.
WorkCog’s Highlights
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Active consultants and engineers trained in DevOps tools & platforms
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Currently servicing DevOps & Automation customers
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C-sat score across all size of businesses consistently
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Successfully projects delivered within budgets and time frame
Tools & Platforms Expertise
Conducting full analysis and understanding of your existing IT systems is a key to success whilst adopting Digital Commerce (DC) technology solutions and industry best practices. We identify and understand your business technology challenges and develop concrete blueprint to execute custom Digital Commerce solutions to ensure business success.
Automation and CI/CD
Multi Cloud Deployment
Log & Search Frameworks
Why Choose Us?
Championing
Full-stack DevOps & automation consulting expertise with multiple domains, defined goals, and KPIs
Winning
Innovate your systems and business processes with last mile adoption of AI-powered DevOps
Growing
Industry specific software/product development and delivery transformation with custom DevOps accelerators
Like What You Read?
We are agents of change, consistently learning and applying our deep Digital Commerce expertise to help leaders and businesses to work better, build greater, and deliver faster.