Managed IT Services
By outsourcing IT management to WorkCog, enterprises can benefit from proactive monitoring, timely support, and enhanced security
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“Our Managed IT services allow clients to focus on their core business activities while relying on experienced professionals to manage and support their IT infrastructure. By outsourcing IT management to a WorkCog, businesses can benefit from proactive monitoring, timely support, enhanced security, and optimized IT operations”.
WorkCog’s Managed services involve outsourcing the management and support of an organization’s IT infrastructure, systems, and processes to a third-party service provider. Our value-added services provide proactive monitoring, maintenance, and support to ensure the reliability, security, and optimal performance of IT environments.
WorkCog’s Managed IT services allow clients to focus on their core business activities while relying on experienced professionals to manage and support their IT infrastructure. By outsourcing IT management to a WorkCog, businesses can benefit from proactive monitoring, timely support, enhanced security, and optimized IT operations. They also experience increased efficiency, improved security, reduced downtime, and access to specialized expertise, ultimately enabling them to drive business growth and innovation.
Our Managed IT Service Offerings
Network & Infrastructure Management
Server & Endpoint Management
Help Desk & User Support
Security Management
Data Backup & Disaster Recovery
Cloud Services Management
Vendor Management
IT Consulting & Strategy
Software & Patch Management
Security & Compliance
Network & Infrastructure Management
WorkCog monitors and manages an organization’s network infrastructure, including routers, switches, firewalls, and servers. We ensure network stability, performance optimization, and security by implementing proactive monitoring, regular patching and updates, and troubleshooting network issues.
Server & Endpoint Management
WorkCog handles the management and maintenance of servers, including physical or virtual servers, and endpoints such as desktops, laptops, and mobile devices. We perform regular monitoring, software updates, security patching, and performance optimization to ensure smooth operation and mitigate potential issues.
Help Desk & User Support
We offer help desk services to provide technical assistance and support to end-users. Our experts handle support requests, troubleshoot issues, provide guidance on IT-related problems, and offer support through various channels, including phone, email, or chat, to address user concerns and ensure the timely resolution of IT issues.
Security Management
WorkCog implements and manages security measures to protect an organization’s IT infrastructure and data. We deploy and maintain security solutions such as firewalls, antivirus software, intrusion detection systems, and data encryption. We also monitor security events, conduct vulnerability assessments, and implement security best practices to mitigate potential risks and respond to security incidents.
Data Backup & Disaster Recovery
WorkCog establishes data backup and disaster recovery solutions to ensure business continuity in the event of data loss or system failures. They implement backup processes, perform regular data backups, and verify data integrity. They also develop disaster recovery plans and conduct periodic testing to ensure the organization’s ability to recover critical systems and data.
Cloud Services Management
WorkCog assists organizations in managing their cloud infrastructure and services. We help with cloud migration, set up and configure cloud environments, monitor cloud resources, optimize cloud costs, ensure the security and reliability of cloud-based systems, and help organizations leverage the benefits of cloud computing.
Vendor Management
Our Team manages relationships with IT vendors and service providers on behalf of the client’s organization. They handle vendor selection, contract negotiation, and ongoing vendor performance management, act as a single point of contact for IT-related issues, and coordinate with vendors to resolve any service-related matters.
IT Consulting & Strategy
WorkCog offers IT consulting and strategic guidance to help organizations align their IT infrastructure with their business goals. They provide insights into technology trends, recommend IT solutions, and assist in IT budgeting and planning. Our advisors work closely with organizations to develop an IT roadmap that supports their long-term objectives.
Software & Patch Management
We handle the management of software applications and ensure that systems are up to date with the latest patches and security updates. Our consultants monitor software licenses, deploy updates and patches, and ensure compatibility and stability across the IT environment.
Security & Compliance
Our team prioritizes security and compliance measures to protect clients’ data and meet regulatory requirements. Our certified tech advisors implement security controls, monitor security events, conduct vulnerability assessments, and ensure compliance with industry standards such as GDPR or HIPAA.
WorkCog’s Managed IT Services Unique Approach
Championing businesses across the globe with our deep Managed IT Services expertise in modern technology, we bring the industry’s best practices to deliver quality outcomes. We help you strike the right balance between over and under-automation by understanding your business requirement and objective. From development to testing to release, we focus on every stage of process automation with the current cutting edge digital technology automation tools and platforms. You can unlock the real business value as we implement apt approaches and custom strategies. We power your business value by improving agility through our Managed IT Services.
WorkCog’s Highlights
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Active consultants and engineers trained in DevOps tools & platforms
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Currently servicing DevOps & Automation customers
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C-sat score across all size of businesses consistently
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Successfully projects delivered within budgets and time frame
Tools & Platforms Expertise
Conducting full analysis and understanding of your existing IT systems is a key to success whilst adopting Managed IT services and industry best practices. We identify and understand your business technology challenges and develop concrete blueprint to execute custom Managed IT solutions to ensure business success.
Automation and CI/CD
Multi Cloud Deployment
Log & Search Frameworks
Why Choose Us?
Championing
Full-stack DevOps & automation consulting expertise with multiple domains, defined goals, and KPIs
Winning
Innovate your systems and business processes with last mile adoption of AI-powered DevOps
Growing
Industry specific software/product development and delivery transformation with custom DevOps accelerators
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We are agents of change, consistently learning and applying our deep Managed IT services expertise to help leaders and businesses to work better, build greater, and deliver faster.